We work with our clients to address pressing strategic issues they’re facing in a digital environment. Our services are aimed at meeting clients’ needs during all stages of development:

• Market Analysis.  A sound strategy requires a thorough understanding of the surrounding environment.  Drawing upon our in-house team and our network of contacts, we analyze how new services are positioned relative to those of other providers and provide key insights into user needs.

• Business Modeling.  Financial sustainability is a major concern for innovative digital projects.  We know that there is no simple formula for achieving sustainability; a custom approach is required. We work with our clients to help them understand the unique value of their digital  resource programs, to plan for their ongoing costs, and to evaluate an appropriate mixture of earned and donated sources of support. 

• New Product and Service Design.  We help our clients to translate ideas for new products and services into solid offerings that respond to their constituents’ needs.  Building upon market analysis, we help our clients to define the “Who/What/When/Where/and How” of new product and service models.

• Project Management and Facilitation.  Launching an online resource or program initiative is difficult, and the organizational processes that have worked in the past may not suffice for new projects.  We provide project management and facilitation services for innovative initiatives and partnerships.  We help with meeting design, discussion facilitation, work planning and coordination, and other services to help projects move forward effectively and efficiently.

• Strategic Planning for Organizations and Programs. We provide assistance in developing short and long-term strategic plans that help organizations adapt to and benefit from the rapidly changing digital technology landscape. We help our clients identify goals, priorities, business models, organizational structures, and implementation strategies that will position them to succeed and grow.

To inquire about our consulting services, please contact us at consulting@ithaka.org