New York, NY
Ithaka S+R
Your Role


You will serve as a team member on multiple concurrent research and consulting projects where you will have responsibility for conducting research, contributing analysis, and preparing outputs. You will work with a variety of internal colleagues and external community members, managing their inputs and helping to keep projects on time and under budget. You will report to the director of our Library and Scholarly Communications program. 


Our growing team offers unique opportunities for your research skills and project management talent to play a vital role in improving educational outcomes, supporting higher education transformation more generally, and examining the impact of emerging technologies on the worlds of scholarship, publishing, and libraries. If you are as fascinated as we are by the rapid changes facing institutions of higher learning, have a passion for problem-solving, and possess top-notch operating and project management skills, we invite you to apply.


Specific Objectives and Responsibilities


The primary responsibilities of the Analyst:


Research and analysis


  • Help to design and conduct quantitative research, including analyses based on attitudinal surveys, usage data, and other sources.
  • Help to design and conduct qualitative research, including interviews and focus groups.
  • Develop research tools such as interview guides and survey questionnaires.
  • Provide logistical support for research efforts such as building contact lists and arranging interviews.
  • Conduct desk research utilizing secondary sources, such as market research data.


Reporting and communications


  • Design compelling mechanisms for tracking and presenting quantitative analysis.
  • Communicate findings and recommendations via written and oral presentations to staff, clients, and at conferences and webinars.
  • Represent Ithaka S+R at conferences, networking events, and client engagements.




  • Provide other assistance with a range of consulting projects in library, publishing, or higher education communities.
  • Help to develop proposals and work plans for research and consulting projects.
  • Maintain awareness of major community issues that may impact on our projects.
  • Some travel required for research, reporting, and representation purposes – approximately 10-15%.
Challenges You’ll Overcome


The major challenge will be to manage numerous projects, large and small, at the same time.  In addition, a variety of people will be involved in each of these projects, requiring strong organizational and inter-personal communication skills. 


Skills, Experience, and Characteristics


We encourage candidates with diverse backgrounds, meeting the following requirements, to apply for this position:


  • Bachelor’s degree, with an excellent academic record.  All majors are encouraged to apply.  
  • Experience conducting interviews as part of research, assessment, or journalism.
  • Experience with quantitative analysis and statistical or data visualization software.
  • Superior research, writing, and proofreading skills.
  • Demonstrated ability to translate research data into compelling analysis and accessible well-written reports and engaging presentations.
  • Ability to prioritize and manage multiple assignments concurrently, perform well under pressure, and meet deadlines, while ensuring acute attention to detail and accuracy.
  • Intellectual curiosity, especially with an interest in academic libraries, scholarly publishing, and related fields.
  • Ability to work in our open, collaborative, team-oriented culture.


In addition, these characteristics, while not required, will be valued in your candidacy and should be emphasized in your application should you have them: 


  • Familiarity with the broad strategic directions and issues facing academic libraries, scholarly publishers, and/or intermediaries.
  • Working familiarity with the technical standards and specifications of scholarly content platforms, digital library services, and other library/publisher/intermediary services and infrastructure.
  • Experience supporting an IRB submission process and/or coordinating other types of institutional approvals for research on faculty members or students.
  • Current human subjects (social/behavioral science) research certification or training (for example, certified through CITI or a college or university IRB).


Work for us


Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place.  Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:


  • Choice of two medical plans, one at no cost to the employee.
  • Employer paid dental, vision, life insurance, and employee assistance programs.
  • Employer contributed retirement and much, much more.


Learn more about working at ITHAKA.


ITHAKA is an equal opportunity employer.


To be considered for this position, interested candidates can submit their resume and a detailed cover letter by selecting the Apply Now button below.