New York, NY
Outreach and Participation Services
Your Role

The Junior Outreach Analyst will report to the Outreach Analytics Manager.  The Junior Outreach Analyst’s primary responsibilities will include, but will not be limited to the following:


  • Write SQL queries to answer questions about usage of JSTOR and Artstor content
  • Write SQL queries to analyze participation data primarily stored in the CRM
  • Prepare presentations for Outreach team to present to customers including usage and participation data
  • Provide support to the Outreach Analytics team for special projects
Required Qualifications and Skills: 
  • Bachelor degree required; a major in mathematics, economics, or computer science preferred
  • Advanced MS Excel skills (including macros, pivot tables, VLOOKUPS, nested SUMIFS)
  • Ability to quickly become proficient in SQL (experience with SQL a plus)
  • Excellent analytical skills with ability to extract insights from large quantities of data
  • Knowledge of visual techniques for data analysis and presentation
  • Strong attention to detail
  • Works well as a team member; a willingness to actively participate in team projects and share ideas
  • Experience with a Business Intelligence tool like Tableau a plus
Work for us 

Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place.  Individuals will be rewarded with excellent career development and a fantastic benefits package which includes:


  • Choice of two medical plans, one at no cost to the employee
  • Employer paid dental, vision, life insurance, and employee assistance programs
  • Employer contributed retirement and much, much more



Learn more about working at ITHAKA.



ITHAKA is an equal opportunity employer.