ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — Artstor, JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome historical barriers to education. In carrying out our mission, as employees we feel a deep responsibility to each other and our well-being, and are committed to building and sustaining a diverse, equitable, and inclusive workplace.

ITHAKA S+R is actively recruiting for a Program Manager for Collections and Infrastructure to help develop Ithaka S+R’s research and advisory portfolio focused on collections and infrastructures and provide oversight for related projects and partnerships. In addition to taking responsibility for several projects in an existing portfolio of work, the Program Manager will shape what research projects and products Ithaka S+R will consider in the Collections and Infrastructure space. This position is an individual contributor role; however, we anticipate the program area may grow in scope, requiring this person to supervise 1-3 direct reports.

The focus on collections will include both physical and digital formats that support learning, teaching, research, and creative expression. It will consider various lifecycle events over time. Program areas include digitization, preservation, collection development and management (including collective collections and shared storage), curatorial principles and values, policy issues (including diversity, repatriation, ownership, indigenous data sovereignty), and discovery and access. The program will encompass different content types including general, special, rare, archival, object, and community-based collections, including those traditionally housed in libraries, archives, and museums, as well as through digital services and community organizations. Also of interest are the curatorial aspects of the evolving nature of the scholarly record, such as preprints, research data, code/software, text mining, and virtual reality. 


The Role

We seek an emerging leader who understands the evolving nature of scholarly record and sustainability aspects of the emerging knowledge infrastructure. We are especially interested in candidates who have the capability to quickly assume increasing responsibility and leadership to match the ongoing growth of the program.

In addition to leading our work on collections and infrastructure, the Program Manager will be an integral member of Ithaka S+R, taking day-to-day responsibility for building and contributing to a portfolio of mission-aligned projects. In this role you will work with members of the LSCM Organizations, Collections, Infrastructure, & Talent team to  support innovations that improve the evolving role academic libraries, museums, and archives play within their communities. Our growing team offers unique opportunities for professionals with research skills and project management talent to play a vital role in shaping the changing nature of higher education. This position will report to the Associate Director for Organizations, Collections, Infrastructure, & Talent.



  • Portfolio Building
    • Identify opportunities for growing our portfolio such as  monitoring requests for proposals and grant funding opportunities and keeping in touch with key leaders in related areas;
    • Develop new project ideas and prepare proposals to secure project funding in consultation with relevant staff;
    • Develop new services, for example for collections assessment, that will be valued by libraries, archives, museums, and/or publishers;
    • Serve as a lead within Ithaka S+R and across ITHAKA to ensure effective coordination across the organization on relevant initiatives;
    • Cultivate relationships with potential partners, clients, and funders to lay the groundwork for new projects;
    • Organize and take part in internal brainstorming sessions to generate ideas and discuss strategy for Ithaka S+R. 
  • Project Management
    • Coordinate and track activities of numerous interested groups across multiple institutions and keep team members, teams, and collaborators on track to meet deadlines;
    • Manage, collaborate with, and mentor team members in the context of project work, including those who are not direct reports;
    • While this position is an individual contributor role at this point, we anticipate the program area may grow in scope such that the Program Manager will supervise 1-3 direct reports.
  • Research and analysis

Design, oversee and/or execute research and consulting projects, which may take the form of:

    • Quantitative research, such as surveys;
    • Qualitative research, such as through interviews or focus groups;
    • Desk research utilizing public, internal, and partner-provided sources;
    • Managing the logistical aspects of research efforts, such as collecting and maintaining data, arranging interviews, managing relationships, and utilizing survey management and data analysis tools.
  • Reporting and communications
    • Write emails, memos, and briefs to communicate concepts and processes to internal and external stakeholders;
    • Create compelling reports and presentations of research findings and recommendations;
    • Represent Ithaka S+R at conferences, networking events, and partner meetings, with travel for research, reporting, and representation purposes amounting to approximately 10%.


Experience and Skills

We welcome candidates from a variety of backgrounds who have any combination of professional experience, volunteer work, coursework, and other transferable skills toward these qualifications.

  • Demonstrated effectiveness in leading complex projects, including supervising the work of others in the context of those projects.
  • Demonstrated understanding and expertise of major issues related to at least one and ideally both of the principal areas of the program.
  • Strong social science research skills and demonstrated experience organizing and carrying out research projects.
  • Three or more years of relevant full-time experience, including a period of service working in a collections management role in an academic library or consortia and/or working in overseeing of a technical infrastructure within an academic library or consortia and/or experience work in their field of library publishing or library technology.
  • Understanding and staying abreast of trends related to scholarly communication, publishing, copyright, licensing, emerging information and data sharing.
  • Detailed understanding of current models, practices, and tools used by academic libraries for the acquisition and management of e-resources.
  • Experience working with library consortia, library vendors, and technology vendors, including understanding of the issues relating to resource licensing and online access.
  • Deep awareness and understanding of developments in the open ecosystem related to open science, open access, open education, and/or demonstrated knowledge of copyright law.
  • Knowledge and appreciation for the complexities of digital preservation. 
  • Ability to prioritize and manage multiple assignments concurrently, perform well under pressure, and meet deadlines, while ensuring acute attention to detail and accuracy.
  • Excellent research, writing, proofreading, and interpersonal skills.
  • Demonstrated ability to translate complex concepts and research findings into compelling, accessible, and well-written reports and engaging presentations.
  • Ability to work in our open, collaborative, and team-oriented culture.


Compensation and Benefits

At ITHAKA we believe in openness and equity. Part of living those values is our commitment to clarity about salary, so candidates know what to expect. The pay range for this position is ($80,000 – $90,000) per year. Base pay may vary with job-related knowledge, skills, experience, market location, and geography. Our total compensation package includes a no-cost health insurance premium option, an employer-funded retirement plan, and a generous paid time off program for all benefits-eligible staff. 

Work for ITHAKA 

We are committed to our organizational values of belonging, evidence, speed, teamwork,  and trust. We take inclusion seriously. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions.

We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA’s mission. We enthusiastically welcome applications from people of all underrepresented backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do.

Learn more about Working at ITHAKA.


Apply Now:

Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at careers@ithaka.orgITHAKA is committed to providing reasonable accommodations, if there’s anything we can do to accommodate any portion of the application or hiring process, please contact us at 

We are proud to be an Equal Opportunity/Affirmative Action employer.  All qualified applicants receive consideration for employment without regard to race, color, sex, national origin, gender identity, sexual orientation, age, religion, domestic violence victim status, veteran status, disability, history of disability or perceived disability, or other status protected by law.