ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — Artstor, JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome historical barriers to education. In carrying out our mission, as employees we feel a deep responsibility to each other and our well-being, and are committed to building and sustaining a diverse, equitable, and inclusive workplace.

The Role

As the Senior Publisher Relations Manager, you will have a primary responsibility for maintaining and expanding Portico’s publisher participation. You will educate the target community about Portico’s mission and services and expand Portico’s publisher participation. As part of the Content Development and Licensing team, you will also contribute to publisher relationships across all content types.

In this role, you will have opportunities to work with the publishing and library communities and provide expertise on preservation within the organization.

Your main activities will include:

  • Sign 40 to 50 new publishers and other contributors across all content types to Portico;
  • Maintain strategic relationships with existing Portico participating publishers (~1000) and key contacts within the industry;
  • Work with the Portico team to develop methods for handling emerging content types and modifying the service as needed to align with preservation requirements;
  • Develop an in-depth knowledge of preservation for ITHAKA and its services to aid in preservation discussions and the creation of new business models;
  • Develop and maintain strategic relationships with publishers across all content types in partnership with the Content Development and Licensing team.

The ideal candidate will be conversant in evolving electronic publication and preservation methodologies and be able to apply this knowledge in expanding and strengthening the Portico service. This position will report directly to the Associate Vice President of Content Development & Licensing (CDL), ITHAKA and will work closely with the Managing Director of Portico. This role is based in our New York City office with a work from home option and will join an experienced content development team and work closely with departments across the organization. 


Main responsibilities include:

  • Identify the target publisher/contributor across content types; evaluate the likelihood of success in signing publishers based on the needs of the community, legal considerations, and interests of publishers; and set publisher participation goals for Portico. 
  • Develop outreach strategies, materials, and timelines.  Establish relationships with publishers to promote benefits of participation, and successfully license new participants. 
  • Develop, manage, and maintain successful relationships with existing and new publisher participants and other content providers as well as other key organizations within the community to increase their connection to and enthusiasm for Portico and ITHAKA.  
  • Work with members of Content Development & LIcensing and other teams in the organization to build strategies around the preservation of all content types from publishers and libraries.
  • Work with other departments to ensure appropriate timelines for preservation activities are communicated to publishers and are met. Assist as needed in identifying and solving content-related problems.
  • Work closely with both Content Management and Finance to ensure the ingest of publisher content and to  develop and update fee structures for Portico services.
  • Work with the Portico Managing Director on strategic direction, preservation policies, and new business development.
  • Negotiate Portico publisher license agreements and work closely with ITHAKA legal counsel on language modifications, periodic agreement updates, and the creation of new agreements, addenda, etc.
  • Evaluate policy changes and new business opportunities that will impact or influence Portico and JSTOR participants. Provide guidance on preservation needs for new business models within ITHAKA.
  • Attend relevant publishing, library, and scholarly association meetings and develop awareness of related initiatives in the scholarly community. 
  • Contribute as needed to special projects and initiatives within Portico and across ITHAKA (e.g., grant-funded projects). 

Experience and Skills

  • Minimum 5-7 years of experience in publishing, academic libraries, or in a related field, with experience in content acquisition, partnership development, or sales in an academic environment.
  • College degree required with coursework and/or experience in scholarly publishing, academic libraries, required. An advanced degree in library or museum sciences or a related field is desirable.
  • Familiarity with electronic publishing methodologies and with current issues in scholarly publishing, academic libraries, and/or digital preservation.
  • A track record of successfully negotiating licensing agreements and expertise in legal and business issues for publishers, content providers, and/or education.  
  • Experience with engaging and building communities of scholars, academic publishers, and industry professionals and developing value propositions for varied stakeholders.
  • An entrepreneurial mindset, with experience executing strategy and vision.
  • Excellent verbal, written, and communication skills, and an ability to work effectively across organizational boundaries and in a service delivery capacity.
  • Demonstrated success building a team and working collaboratively with a diverse group of people (both local and remote).
  • Ability to work autonomously and to exercise good judgment with minimal guidance.
  • A willingness to be flexible amid changing circumstances.
  • Alignment with our organizational values of belonging, evidence, speed, collaboration, and trust.  

A cover letter is required with your application. Please submit this at the time of your application.

Compensation & Benefits

At ITHAKA we believe in openness and equity. Part of living those values is our commitment to clarity about salary ranges, so candidates know what to expect. The starting salary for this position ranges from $75,000 to $93,000 per year. Starting pay may vary with job-related knowledge, skills, and experience. Our total compensation package for benefits-eligible employees includes employer-paid medical, dental, and vision plans, an employer-paid 10% retirement contribution, paid parental and caregiver leave, 22 days of paid time off, 11 paid holidays, 12 sick days, gym reimbursement, and more. 


Work for ITHAKA 

We are committed to our organizational values of belonging, evidence, speed, teamwork,  and trust. We take inclusion seriously. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions.

We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA’s mission. We enthusiastically welcome applications from people of all underrepresented backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do.

Learn more about Working at ITHAKA.


Apply Now:

Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at careers@ithaka.orgITHAKA is committed to providing reasonable accommodations, if there’s anything we can do to accommodate any portion of the application or hiring process, please contact us at 

We are proud to be an Equal Opportunity/Affirmative Action employer.  All qualified applicants receive consideration for employment without regard to race, color, sex, national origin, gender identity, sexual orientation, age, religion, domestic violence victim status, veteran status, disability, history of disability or perceived disability, or other status protected by law.