Lenny loves being able to tap into her experience as a librarian and archivist. “It’s really nice to keep engaging directly with the community,” she explains.

She is motivated by helping institutions through difficult decision-making processes. “We’ve been offering expanded access to thousands of librarians across the world, dating back to March 2020. It’s really nice to talk about our charitable mindset as an organization versus always having sales-based conversations.”

Of ITHAKA’s five core values, Trust is the one that most resonates with her. “It feels good knowing there are multiple teams across the organization who are experts in their own fields, in their own departments, in their own kinds of specialties, who are just a call away.”