ITHAKA: Of our five core values, which resonates most with you?

Lenny: Trust. It feels good knowing there are multiple teams across the organization who are experts in their own fields, in their own departments, in their own kinds of specialties, who are just a call away.

I am the Account Development Manager on the International team. My job allows me to tap into my previous experience as a librarian and archivist, which I love. I enjoy engaging directly with those communities.

My primary motivation is knowing that I am able to help institutions through difficult decision-making processes. We’ve been offering expanded access to thousands of librarians across the world, dating back to March 2020. It’s really nice to talk about our charitable mindset as an organization versus always having sales-based conversations.