I provide assistance to staff with use of ITHAKA’s computers, software, applications, and in-building technologies.
What makes working at ITHAKA different from anywhere else?
Despite having customers at multiple locations, including remote workers, there is a small-company feel to ITHAKA. Familiar names and even faces, plenty of non-work interactions that foster relationships which go beyond how my role interacts with yours.
Which of our values resonates most with you?
Teamwork and Belonging. While the ‘us/them’ attitude is an easy fall-back for any organization, I see real effort at ITHAKA to avoid that by collaboratively working around or through barriers. I love the variety of social (and, yeah, food-based) events which occur throughout the year. As an introvert, these provided the frequent, low-stress opportunities I needed when first getting to know people. Now they serve as great opportunities to reconnect and to become acquainted with newer employees.
What’s one of your favorite benefits offered by ITHAKA?
The flexible hours combined with generous vacation and sick time allowance. I joined ITHAKA just as my family was expanding. The level of flexibility that ITHAKA offers, which far exceeds any I had at prior companies, has made it possible for me to continue working full time through this new phase of life.
I’m a social scientist and lead a team of diverse researchers working on projects that tackle important topics in the field of higher education, using a variety of methods.
Why do you like your job?
I don’t like my job, I love it! There are many reasons, but ITHAKANS are the main reason. Everyone at ITHAKA is mission-driven and focused on making positive contributions to higher education and society. I am also fortunate to have a fantastic team that makes going to work (or signing into work, these days), a genuine pleasure. They’re brilliant, collegial, kind, curious, thoughtful, and fun to boot.
What do you like about working at ITHAKA?
Getting to develop and work on projects that are aligned with my values. It also doesn’t hurt that the benefits are great and office events come with delicious treats!
What’s one of your favorite benefits offered by ITHAKA?
Excellent health insurance at no additional cost – as a busy mom I’ve really gotten to appreciate it and rely on it.
What motivates you?
Making positive contributions to people’s lives and to society.
I work on development, supporting and running JSTOR and JSTOR Forum.
What do you like about working at ITHAKA?
The team is very empowered to determine what to do, and how to do it. We are able to be flexible, adapt, learn, and try new things if we feel they would be valuable. And the people who work here are genuinely nice and welcoming–there is little to no personal conflict or politics.
Which of our values resonates most with you?
Trust: The organization trusts us to make the right decisions, to do things the right way for the current reality of our situations, and overall we are trusted to be competent, rational adults.
What motivates you?
Working on interesting challenges, learning and iterating on what we’ve launched, being able to explore options.
Kevin M. Guthrie is an executive and entrepreneur with expertise in high technology and not-for-profit management. Kevin was the founding president of JSTOR (1995) and Ithaka (2004); the organizations merged in 2009, becoming known as ITHAKA and continuing under his leadership. Today, Kevin leads the ITHAKA staff of more than 300 people across four locations, empowering a diverse set of teams from technologists and designers to content experts and researchers.
Previously Kevin co-founded a software development company serving the needs of college and professional football teams, and later served as a research associate at The Andrew W. Mellon Foundation, where he authored The New-York Historical Society: Lessons from One Nonprofit’s Long Struggle for Survival (Jossey Bass). In 2017 Kevin edited Ever the Leader: Selected Writings (1995 – 2016) William G. Bowen (Princeton University Press). His diverse background also includes experience as a professional football player, a sports broadcaster and producer, and a consultant for the Oscar-winning motion picture Rain Man (1988).
Kevin serves on several nonprofit advisory committees and boards including Princeton University’s Keller Center for Entrepreneurship and Innovation, LYRASIS, Media Source, Inc., and Educational Testing Service (ETS).
Kevin holds a BSE in Civil Engineering from Princeton University and a Masters in Business Administration from Columbia University.
As managing director, Catharine (“Cappy”) Bond Hill leads Ithaka S+R’s research and consulting initiatives to broaden access to higher education, reduce costs, and improve student outcomes.
A noted economist whose work focuses on higher education affordability and access, as well as on economic development and reform in Africa, Cappy joined Ithaka S+R in September, 2016. She oversees Ithaka S+R’s two program areas, working to help the higher education, library, scholarly communication, and museum communities adapt to the technological and economic context of the 21st century.
From 2006 to 2016, Cappy served as the 10th president of Vassar College. Under her leadership, Vassar reinstated need-blind admissions and replaced loans with grants in financial aid for low-income families. In 2015 the Jack Kent Cooke Foundation, awarded Vassar the inaugural million-dollar prize for Equity in Educational Excellence for its efforts to expand access and support to students from diverse socio-economic backgrounds. While at Vassar, Cappy also established a first-of-its-kind veterans admission partnership with the Posse Foundation, with Vassar enrolling its first eleven veterans as freshmen in 2013.
Prior to her Vassar presidency, Cappy was the provost of Williams College, where she had chief academic and financial officer responsibilities. She originally joined the economics faculty at Williams in 1985. From 1994-1997, Cappy lived in the Republic of Zambia, working in the Ministry of Finance and with the Bank of Zambia.
Cappy serves on the board of the Yale-NUS College and is senior fellow on the Yale Board of Trustees.
Cappy graduated from Williams College, earned a bachelor’s degree and a master’s degree at Brasenose College, Oxford University. She completed her doctorate in economics at Yale University.
Kate Wittenberg is the Managing Director of Portico. Previously, Kate served as Project Director, Client and Partnership Development for Ithaka S+R, where her innovative work with libraries and publishers helped to develop resources, products, and services that enabled these communities to grow as vibrant digital organizations while remaining true to their core missions.
Nathalie Udo joined ITHAKA as interim Chief Operating Officer in 2019. Nathalie Udo is a strategic planner and executive coach. In this role, she oversees our Finance, Legal, and Work Life and Culture units and leads the Operational Excellence team. Under her direction, the team encourages an impact-oriented mindset, improves the work and workflows needed to support our initiatives, and leverages people’s skills and passions to nurture deep engagement with our work. Her diverse background is a powerful asset in this role, contributing to her unique ability to create supportive environments that help organizations learn to recognize and build on their best qualities and behaviors while they consider new ideas and perspectives.
Before joining ITHAKA in 2019, Nathalie managed a major capital program to build our new technology platform in 2014, and she recently partnered with senior leadership to implement OKRs to guide and align our work. Through her business consultancy—InDepth Strategies, LLC—she has helped companies like Royal Dutch Airlines, New England Journal of Medicine, and Alcatel-Lucent with strategic planning, executive coaching, agile mindset, program management, cross-cultural communication, and leadership.
Nathalie has a masters degree in economics and business administration from University of Maastricht, Netherlands, and is a Certified Professional Co-Active Coach (CPCC®), a certified Project Management Professional (PMP®), and a Certified Scrum Master (CSM®). She presents at international conferences on a variety of topics. In addition, she is coauthor of Organizational Survival: Profitable Strategies for a Sustainable Future (McGraw-Hill, 2013) and contributed a chapter to Scrappy Women in Business: Living Proof that Bending the Rules Isn’t Breaking the Law (Happy About, 2010). Driven by her passion for the oceans and the planet, Nathalie volunteers for several organizations; currently, she serves as vice chair of the Marine Conservation Institute Board and strategic advisor to Heirs To Our Oceans. She lives in San Francisco and is an active scuba diver, motorcyclist, and skier.
Gerard Aurigemma has 30 years of experience in the academic and not-for-profit financial field. He is currently the treasurer and the chief financial officer for ITHAKA. Prior to joining ITHAKA, Gerard joined JSTOR in 1997 as its controller, then becoming director of finance and administration. Gerard currently oversees the treasury operations, finance, budget, and financial analysis at ITHAKA. Prior to coming to JSTOR/ITHAKA, Gerard worked for nine years as a senior manager in the Controller and Treasurer department of New York University.
Gerard graduated from New York University, Stern School of Business in 1986 with a bachelor of science in accounting, management, and international business. In 1997, he earned a master of public administration in finance from New York University, Robert F. Wagner School for Public Administration.
Debbie Barrett is our Vice President of Work Life & Culture. She leads a team of talented professionals who are responsible for building and maintaining a vibrant and positive organizational culture for all of the people who work here. In addition, the team provides all human resources functions, including recruitment, benefits, employee relations, compensation, organizational development, and staff effectiveness.
Prior to joining ITHAKA, Debbie worked in human resources for over 15 years with diversified experience in organizations of varied sizes and industries.
Debbie is committed to nurturing an environment of continuous learning, personally and professionally. She holds a bachelor of science in management, business administration from Montclair State University and a master in business administration, human resources management from Fairleigh Dickinson University.
With more than thirty years in the higher education and library communities, Bruce leads our strategy and teams working with libraries around the world to make their collections openly accessible on JSTOR and to use our platform as an increasingly important component of their infrastructure to support teaching and research.
Prior to this role, Bruce oversaw library outreach and access services on a global basis for JSTOR and Portico. Under his leadership, JSTOR participation grew to more than 11,000 academic libraries, secondary schools, research organizations and NGOs, and public libraries in 170 countries, including in almost 70 where JSTOR access is free. Leading outreach for Portico since its inception, more than 1,000 libraries now support our critical work to preserve digital content at scale.
Bruce was an application developer at Virginia Tech before joining VTLS in 1988. Bruce held senior management positions at The Faxon Company and Blackwells, and prior to joining JSTOR in 1999 was executive director of SunGard SCT’s higher education consulting practice.
Bruce has written and presented extensively on information management issues, and is active in the Coalition for Networked Information (CNI). He previously served on the National Information Standards Organization (NISO) board, serving as Chair, the Board of Trustees for the Barrington (RI) Public Library, as well as the UKSG Editorial Committee. He currently serves on the Dean’s Advisory Committee for the libraries at Virginia Tech.
He holds a bachelor of science in management from Virginia Tech, and a master of business administration from the Pamplin School at Virginia Tech.
Nancy Kopans is vice president, general counsel and secretary of ITHAKA, and oversees the organization’s legal, compliance, and governance needs. She has served on many copyright and tax-exempt organization committees as well as on boards of directors.
Nancy holds a bachelor of arts in earth sciences from Dartmouth College, a master of arts and master of philosophy in English from Columbia University, and a juris doctor from Georgetown University.
Matt MacQueen is vice president of product and design at ITHAKA. He leads a growing team of product managers and designers on a mission to deliver a platform and product suite that improves and advances research and learning. The team is committed to designing a holistic customer experience, where every touchpoint across brand, marketing, deep product interactions, and outreach are seamlessly conceived and beautifully designed. Matt’s philosophy and ITHAKA’s approach focuses on deeply understanding our users and constituents and developing solutions that delight and further their work in meaningful ways.
Before coming to ITHAKA in 2018, Matt joined the startup Coursera, the largest platform for online university courses, as their first director of product design, completing a tight triad with engineering and product management. Coursera grew from a Stanford spin-out startup to over 100M users. During a 3 year span of rapid growth phase, Matt built Coursera’s product design, UX research and content strategy practice from Series B through Series D maturity. He was interviewed regarding change in higher education in the film Design Disruptors which screened globally in 2016.
Previously, Matt was a design director at Motorola, first in Chicago and ultimately in Silicon Valley, during their rebirth as an all-Android smartphone company. Following an acquisition by Google, Matt directed design of mobile software + service experiences on the Moto X smartphone 2012 with voice recognition, contextual awareness, and a gesture-based camera that set new benchmarks for speed and ease of use.
Matt is a lifelong learner with a deep passion for education and mentorship. He has spoken at design and professional mentoring organizations for under-represented communities in technology. Matt has taught digital product design at the University of Michigan’s Center for Entrepreneurship, and seeks to unite the challenges of educational opportunity with digital technologies.
Heidi McGregor is vice president of Communications at ITHAKA, where she is responsible for nurturning people’s understanding of and connection with the organization. Her focus is both internal and external, working to develop a passionate legion of employees, alumni, and institutional partners, as well as awareness of ITHAKA and it’s mission in its local communities and among the public.
Heidi has worked at ITHAKA in various roles since 1998. She’s served as JSTOR’s director of strategy and director of publisher relations, and most recently as the leader of ITHAKA’s marketing and communications teams. During this time, she has built productive teams of professionals to help the organization and its services thrive, as well as spearheading major strategic initiatives. She has been a passionate champion of ITHAKA’s efforts to share knowledge in new ways beyond traditional educational institutions, including launching JSTOR’s free reading and individual access plans and its online magazine, JSTOR Daily. Before coming to ITHAKA, Heidi got her feet wet in the publishing industry, spending four years at Simon & Schuster. Heidi has served as a board member of the Society for Scholarly Publishing and an advisor to the online resources BioOne and Project AMEEL.
Heidi graduated with a BA in political science and philosophy from Lafayette College (go Pards!) and was a member of the first graduating class in the Media Management Certificate Program at the New School University. She is also a dedicated parent of three, who has served several years on the executive board at her local co-operative nursery school and as class parent in their Dual Language Program.
Dale Myers, vice president of platform engineering and operations, leads ITHAKA’s technology and content production teams. In this role he is responsible for creating ITHAKA’s long-term technology vision for being a technology enabled product organization. He is also responsible for technology architecture, software engineering, technology infrastructure and operations, support services and the company’s Scrum/Agile practice. Dale is passionate about building scalable technology and high performing Agile teams that add true value through technology for ITHAKA’s participants.
Prior to joining ITHAKA Dale served in technology consulting and leadership roles as a cooperation partner at Mercedes Benz Technology, chief technology officer of two successful start–ups, and vice president of technology and architecture at Borders Group. Dale has extensive experience in leading teams building service oriented architectures and high availability web sites. He holds both ITIL and Scrum certifications.
Dale earned a master of sciences in information from the University of Michigan’s School of Information and holds a bachelor of arts degree in English.
Seymour Douglas has more than 20 years of experience in machine learning, customer, predictive, and data analytics. As vice president of data and analytics, Seymour leads a growing team of data scientists, engineers, and architects who are creating a continuous data-driven learning environment and leveraging our extensive data and content to develop practical applications of data science and machine learning for use in research and teaching.
Seymour specializes in leading organizations in improving and maximizing the value they can derive from their data assets. This includes setting the analytics agenda and priorities, designing processes for gathering data from disparate sources, and merging the data to create and deploy high performance machine learning and predictive modeling systems that can support forecasting, recommender systems, high frequency forecasting, data enrichment, text mining, and revenue assurance. Before joining ITHAKA, Seymour served as vice president of machine learning and analytics at Expedia, where he led teams responsible for computer vision, natural language processing, customer valuation, and user behavior analytics. He has also held leadership roles at Walmart, Deloitte Financial Advisory Services, Cox Communications, and Accenture.
Seymour served on the faculty at Emory University and Rutgers, where he taught undergraduate and graduate courses in statistics, microeconomics, international finance, and economic development.
Rebecca joined ITHAKA in 2019 and is responsible for developing our global outreach strategy and leading our team of 40 professionals dedicated to growing and managing our network of more than 11,000 library partners in 170 countries.
Rebecca has worked with libraries throughout her 30 year publishing career. From 2000-2019, she worked for Oxford University Press in various roles, most recently as Senior Director, Institutional Sales, for North and South America. During her tenure there, she focused on product development, sales and marketing of ebooks, databases and journals, and building relationships with the library community. She was part of the teams that developed University Press Scholarship Online, Oxford Reference Online, and Oxford Scholarly Editions Online.
Prior to joining OUP, she held positions at McGraw-Hill , Elsevier, and HarperCollins. She is a past chair of the AAP/ALCTS Joint Publisher/Librarian Committee and speaks often at industry events, including the Charleston Conference, American Library Association, ACRL, NFAIS, ER&L, and the Association of American Publishers/PSP Division seminars.
Jabin White oversees all content management at ITHAKA, including the loading and maintenance of all content in JSTOR and Portico.
With a heavy background in XML theory and practice, Jabin has spent most of his career promoting the benefits of markup languages and related technologies, including content management, workflow enhancements, and authoring tools.
Prior to joining ITHAKA, Jabin served as director of strategic content at Wolters Kluwer Health’s Professional & Education (P&E) Division, vice president, STM Sales for Scope eKnowledge Center, and VP of Product Development at Silverchair. He also spent five years as executive director of Electronic Production at Elsevier, serving the Health Sciences Division.
He is a graduate of Wake Forest University with a bachelor of arts in history and has a master of business administration from Pennsylvania State University.
Sarah Glasser is associate vice president of Marketing at ITHAKA, where she leads a team that works to build engagement and deliver great experiences across JSTOR, Artstor, Portico and Ithaka S+R. She works with librarians, publishers, faculty and other partners to raise awareness of and grow our offerings; to launch new initiatives; and to ensure that we are delivering best-in-class services to our constituents.
Sarah has worked in a range of marketing roles at ITHAKA since 2010. During her time here she has helped launch and grow our Journal Hosting and Books at JSTOR programs, and expand library and publisher participation in our services.
Prior to ITHAKA, she was VP of Marketing at Seed Media Group and held marketing roles at Nature Publishing Group. She holds a BA in writing, literature and publishing from Emerson College.
Alex Humphreys is associate vice president and director of JSTOR Labs at ITHAKA. The JSTOR Labs team works with partner libraries, publishers and scholars to shape the future of research and teaching by creating tools for researchers, teachers, and students that are immediately useful – and a little bit magical. Two of Alex’s favorite projects have been The JSTOR Understanding Series, which links every passage in literary and historical texts to articles and chapters quoting that passage, and the award-winning Text Analyzer, which lets you search for articles and chapters by uploading any document. Before starting the Labs team, Alex spearheaded the effort to replace JSTOR’s platform with a cloud-hosted, services-oriented, open-source-based architecture.
Prior to his time at ITHAKA, Alex worked at Oxford University Press, Inc., where he built an award-winning publishing platform for OUP’s subscription-based websites.
Alex graduated from Hamilton College and holds an MFA in Creative Writing from Hunter College. He is the coach of ITHAKA’s mighty softball team, the Ithakapokalypse.
As associate vice president, journals and books, John collaborates with publishers and libraries to develop products and programs that support their organizational needs and missions. He works with the more than 2,000 publishers partnered with ITHAKA to make their content available on the JSTOR platform. He also works closely with libraries to develop growth strategies for the journals and books programs to ensure we meet their research, teaching, and preservation needs.
Prior to this role, John led our global Outreach team working with libraries and consortia in 170 countries. He also played a pivotal role in launching and growing both library and publisher participation in the Books at JSTOR program. John has over 20 years of experience in the library community. He worked with SoftLine Information to bring ethnic newspapers online and spent ten years at ProQuest in a variety of roles collaborating with publishers and the library communities.
John was an instructor at Moorpark College for over 12 years and established the first online course at the college, introducing electronic resources into the classroom to expand student learning. He holds a master’s degree in academic research from Humboldt State University and a master of business administration from the Merrick School of Business at the University of Baltimore.
Martin Kurzweil is director of the Educational Transformation Program at Ithaka S+R, which studies and supports the implementation of practices, policies, and innovations that improve student postsecondary access and success. Since launching the program in 2015, Martin and his team have conducted research, convened stakeholders, and advised higher education leaders on topics such as predictive analytics, proactive advising, adaptive learning platforms, course redesign, alternative credentials and pathways, accreditation, big data ethics, and the process of institutional change.
Martin was previously an academic fellow at Columbia Law School, where his research and teaching focused on administrative law, federalism, and organizational governance in the context of K-12 and higher education. He continues to teach at Columbia as a Lecturer-in-Law. Prior to joining Columbia, Martin was senior executive director for Research, Accountability, and Data at the New York City Department of Education, where he oversaw school evaluation and internal and external research for the 1.1-million-student district. A graduate of Harvard College and Harvard Law School, Martin clerked for Judge Pierre Leval of the U.S. Court of Appeals for the Second Circuit and has also worked as a litigator at Wachtell, Lipton, Rosen, and Katz, and as a researcher at The Andrew W. Mellon Foundation.
Martin has published widely on various topics in education, in outlets ranging from the Huffington Post to the California Law Review. He is the co-author of Equity and Excellence in American Higher Education, which received the 2006 American Educational Research Association Outstanding Book Award.
Roger C. Schonfeld is director of the Ithaka S+R Libraries, Scholarly Communication and Museums Program. In this role, he leads Ithaka S+R’s studies of academics’ and students’ attitudes, practices, and needs, as well research on the changing role of the academic library, scholarly publisher, learned society, and museum. He also consults with libraries and library consortia, digital humanities projects, distinctive collections and centers of excellence, and scholarly publishers.
Roger has served on the NSF Blue Ribbon Task Force for Sustainable Digital Preservation and Access and NISO’s Open Discovery Initiative. Earlier, he was a research associate at The Andrew W. Mellon Foundation, where he worked on projects related to college athletics and scholarly communication. Roger has a degree in English Literature from Yale University.